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Privacy policy

The City of Amsterdam, department of Economic Affairs, registered at Postbus 2602, 1000 CP in Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Contact details of processor:

Postbus 2602

1000 CP Amsterdam

Email: [email protected]

Personal data that we process

The City of Amsterdam’s department of Economic Affairs processes your personal data because you use our services and/or because you yourself provide this to us.

We process the following personal data:

First and last names


Email address

IP address

Other personal data that you provide through your actions, such as creating a profile on this website, through correspondence and by telephone

Location information

Information about your activities on our website, including your web browsing behaviour across different websites (for example, because this company is part of an advertising network)

Internet browser and device type

Purpose and on what basis we process personal data

The City of Amsterdam’s department of Economic Affairs processes your personal data for the following purposes:

Sending our newsletter and/or marketing emails

Emailing you if necessary to perform our services

Informing you about changes to our services and products

Offering you the option to create an account

Deedmob B.V. analyses your behaviour on the website in order to improve the website and to adjust the range of products and services to your preferences.

Deedmob B.V. follows your web browsing behaviour over various websites, through which we tailor our products and services to your needs.

You have provided the information yourself by entering this data on your profile page and by using our website or that of one of our partners. Your profile characteristics are necessary for the implementation of our agreement with you, which aims to bring you in contact with civil society organisations.

We send newsletters and marketing emails and analyse your web browsing behaviour on the basis of a legitimate commercial interest.

On your profile page you can give and withdraw permission for sharing your personal data with third parties.

Automated decision-making

The City of Amsterdam’s department of Economic Affairs takes decisions based on automated processing about issues that may affect individuals. These are decisions made by computer programs or systems not involving a human being (such as an employee of the City of Amsterdam’s department of Economic Affairs).

The City of Amsterdam’s department of Economic Affairs uses the Deedmob system to match your profile with the requirements or conditions of civil society organisations and activities. If the profile details you share correspond with the requirements or conditions of a specific vacancy, then the Deedmob system can automatically alert you of this vacancy.

There are no consequences if you ignore or delete this email.

How long we keep personal data

The City of Amsterdam’s department of Economic Affairs does not store your personal data for longer than strictly necessary to achieve the purposes for which your data are collected. We use the following retention periods for the following categories of personal data:

We keep your profile data for as long as your profile is not closed so that you can continue to use our services (and possibly those of third parties).

If personal data must be stored for legal reasons, the legal retention period will be used.

Sharing of personal data with third parties

The City of Amsterdam’s department of Economic Affairs share your personal data with various third parties if this is necessary for the execution of the agreement and to comply with a possible legal obligation. What third parties are is explained below.

We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. The City of Amsterdam’s department of Economic Affairs remains responsible for these processes.

With your City of Amsterdam, Economic Affairs account, you not can only log in to the website of the City of Amsterdam’s department of Economic Affairs (, but also on to the websites of Deedmob B.V. that use our system. This usually concerns websites of organisations offering volunteer opportunities, but it can also be a website of, for example, the company for whom you work. If you log on to a website managed by Deedmob, we will share your account and profile information with this other organisation from the first time you log on to this other website.

A social organisation that publishes vacancies for volunteering opportunities on a website managed by Deedmob can view your profile if you are a member of this organisation or follow it, and may email you with the request to work with this organisation on a particular project.

When you use your Facebook account to log in, Facebook processes your login details and possible other information. This is not the responsibility of the City of Amsterdam’s department of Economic Affairs. We advise you to consult Facebook for more information about using your Facebook account to log in to third parties.

International processing

Your data is processed within the European Union (EU).

Cookies or similar technologies that we use

The City of Amsterdam’s department of Economic Affairs uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. The City of Amsterdam’s department of Economic Affairs uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to optimise the website. In addition, we place cookies that track your web browsing behaviour so that we can offer customised content and advertisements.

On your first visit to our website, you were informed about these cookies and asked permission to place them.

You can opt out of cookies by setting your web browser so that it no longer stores cookies. You can also delete all information that was previously saved via the settings of your web browser.

For more information on cookies, please visit the following site: (in Dutch)

Cookies are also placed on this website by third parties. These can include, for example, advertisers and/or social media companies. For example: Google Tag Manager, Google Analytics, Sentry, Facebook and Intercom.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this by logging in to your account and going to your profile page.

In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by the City of Amsterdam’s department of Economic Affairs. You also have the right to data transferability, which means that you can submit a request to us to send the personal data that we hold about you to you or another organisation you request.

You can send all requests regarding these rights with regard to your personal data to [email protected].

To verify that you yourself have made the inspection request, please send a copy of your proof of identity with the request. This must include your passport photo, machine-readable zone (the strip with numbers at the bottom of the page), passport number and citizen service number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible within a four-week timeframe.

The City of Amsterdam’s department of Economic Affairs would also like to point out that you have the possibility to file a complaint with the Dutch Data Protection Authority.

How we protect personal data

The City of Amsterdam’s department of Economic Affairs takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not being properly protected or see indications of abuse, please email [email protected].

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